I always laugh at someone’s comment when I hear them say, "You can’t sell that by phone." It’s ignorant.
Here’s yet another example of someone doing what others have said can’t be done: selling homes and barns by phone. Sand Creek Post and Beam last year made INC Magazines’s 2009 Top 500 List of fastest growing [...]

As if I didn’t have enough to keep me busy, I’ve officially gotten into Facebook. I promise not to use it to tell you what I had for breakfast (energy bar) or what I’m wearing (workout clothes). No, all of my speaker/trainer/author friends and gurus say that Facebook is an essential element of the social [...]

I was interviewed on Phil Dobbie’s BTalk show on BNET Australia, sharing "Five Successful Tips for Cold Calling." Hear the 20-minute interview.
Of course I quickly pointed out that the call should not be cold, but Smart, as I shared material from my soon-to-be-released book,  Smart Calling™
Phil is a fun guy with a great sense of [...]

During the past 27+ years I’ve worked with companies selling lots of products and services, some very conventional such as software, office supplies, subscriptions of all types, and more. And then there are those products and services that you might not typically think about as being your typical sold-by-phone items: breast pumps, catheters, condoms, adult [...]

I’ve had the great opportunity to work with several divisions of Thomson Reuters over the past 10 years. It’s a company that really "gets it" regarding how to manage and execute inside sales at the highest level. Last Friday I presented all day for reps from their Creative Solutions, PPC, and MyPay divisions. It [...]

I was in New York this week presenting a workshop at their National Sales Conference for several groups of sales pros from DealerTrack, which provides software for auto dealers, and lenders who work with dealers. Here’s a photo of the great-looking group.

A few weeks ago I auctioned off a one-day Smart Calling™ training workshop. For this program, I donated my time and expenses, and the winning company’s check went to benefit the Miracle League of Arizona which is building a baseball field in Scottsdale for special needs kids.   
I did the seminar this week, and here [...]

Here is the most recent group of sales pros I worked with from LexisNexis in Dayton, Ohio.
LexisNexis is a company that recognizes the upward trend in the economy, is ahead of the game, and has committed to hiring new reps and investing in them so they are poised to seize opportunities in 2010.

I just returned from the Minneapolis area, conducting training for some talented pros at Frontier Communications.

Like many others, I am both amused and annoyed by people who hold full-volume conversations on their cell phone in public, oblivious to everyone around them. Here’s an amusing piece in Wired .