Last month I met with a group of other speaking and training professionals, just as we have been meeting several times per year, for 14 years now. It’s a mastermind group (if you’re not familiar with this term, I suggest researching it and perhaps finding or starting one, as it will likely change your life, [...]

If you are reading this, I’m guessing that you will make it through the most depressing day of the year without doing anything drastic.
 
You see, January 18 is the most depressing day, according to Dr. Cliff Arnall, a British researcher from Cardiff University.
 
Dr. Arnall, who studies such things (and does that make HIM feel better [...]

A newer sales rep came into a company, in an industry he had never sold to before. Within two months he was kicking major butt and became the Number One rep. By a lot.
One disgruntled and jealous rep, in another region, who had been there for a few years, asked the manager what the new [...]

Debt crisis, stock market roller coastering, riots, wars… there’s lots of fodder for negative people to grab ahold of and wallow in. Add to that the fact that using the phone in sales can be one of the most morale-crushing tasks that anyone can perform–if you allow it to take you to that place.
We can’t [...]

I had dinner with world champion poker player,author, and Celebrity Apprentice finalist, Annie Duke last weekend. Well, me and 10 other people. My friend and client, Mike Faith, CEO of Headsets.com regularly holds "Reserve Dinners," where he brings in a celebrity or business titan, invites a small number of individuals to participate and socialize with [...]

Picture the sales rep who spends two prime hours every day online, and reading trade journals, the Wall Street Journal, and more, "so he can be well-versed, just in case someone asks questions."
And the rep who feels obligated to assume ownership of all minuscule customer service situations–ones easily delegated–because she wants to be certain they’re [...]

During the holiday weeks around Christmas and New Years each year I traditionally talk about how those days are a great time to sell.
I went back and read some of that material and will share it with you again now. If you are going to be in the office during these days, don’t mope around [...]

It’s Thanksgiving week in the US, and I’m reprinting a very popular email Tip first shared last year at this time.
Enjoy!
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We’ll wander a bit from the typical sales tip, yet it will still contribute greatly to your success, and happiness, as well as that of others.
And it’s fitting that tomorrow is Thanksgiving, since that [...]

I’m a huge sports fan, sports nut actually.
Our local NCAA hockey team, nationally-ranked University of Nebraska-Omaha is preparing for its second-round of playoff games this week, after sweeping Bowling Green this past weekend, and ending the season on a roll, beating the number one team in the country, and several other highly-ranked teams. 
UNO started the [...]

I’m often asked who I like to follow for pure motivational and attitude information.

Well, there are so many I could publish a directory. One that is certainly in the top 1% is my friend and fellow mastermind group member, Dr. Alan Zimmerman, who’s an expert on personal peak performance. He has written the "12 Little-Known [...]