By Art Sobczak on Dec 20, 2008 in Resources I Recommend | 0 Comments
As a holiday gift for you, I’m giving you access to an entire training video lesson. You have access to one of my 25-minute Telesales TV training videos.
That’s right, simply go to http://businessbyphone.com/TSTVspecial.htm
In this training video, you will get,
The Big Lesson: "Send me something" is often an attempt to get [...]
By Art Sobczak on Dec 11, 2008 in Customer Service, Following Up, Resources I Recommend | 0 Comments
Last month I shared a post, Little Things Mean Everything, where I shared the story of my paper carrier and the personal notes she left me that made a huge impact.
I always have advocated the use of cards and handwritten notes to stay in contact with, and thank your customers and prospects. Most people [...]
By Art Sobczak on Nov 17, 2008 in Resources I Recommend | 2 Comments
For my 49th birthday today, I am running a one-day only, crazy, 49% promotion for ALL of the training resources we sell here at Business By Phone. CD’s, DVD’s, books, complete learning resources, and those already with special package pricing.
Check out my brief video message and see all the details!