I always laugh at someone’s comment when I hear them say, "You can’t sell that by phone." It’s ignorant.
Here’s yet another example of someone doing what others have said can’t be done: selling homes and barns by phone. Sand Creek Post and Beam last year made INC Magazines’s 2009 Top 500 List of fastest growing [...]

Last Saturday I had the great opportunity to present my Smart Calling workshop to the student, faculty, and partners of Ohio University’s Sales Centre. The Sales Centre is a certificate program at the University that trains and prepares its students to hit the ground running after graduation, with sales as their chosen field.
I was thoroughly [...]

During the past 27+ years I’ve worked with companies selling lots of products and services, some very conventional such as software, office supplies, subscriptions of all types, and more. And then there are those products and services that you might not typically think about as being your typical sold-by-phone items: breast pumps, catheters, condoms, adult [...]

Last week I had the opportunity to present four days of training to the sales pros at Global Knowledge in Raleigh, NC. These reps, whose title is Training Advisor, sell technical IT training. During the four days I presented to each of the three groups for just over two hours each day, a great method [...]

About a year ago I blogged about my experience with Maui Jim sunglasses and how I was now a customer for life because of my great service experience with them. Well, now they are a customer of mine as well.
Yesterday I worked with their Corporate Gifts sales team at their national sales meeting in Scottsdale. [...]

A few weeks ago I auctioned off a one-day Smart Calling™ training workshop. For this program, I donated my time and expenses, and the winning company’s check went to benefit the Miracle League of Arizona which is building a baseball field in Scottsdale for special needs kids.   
I did the seminar this week, and here [...]

Here’s a group of sales reps that many would envy: they work for a division of Oriental Trading Company called Fun Express. They sell toys, novelties, and other fun items, like the goofy hat I’m wearing in the middle of the photo.

Here is the most recent group of sales pros I worked with from LexisNexis in Dayton, Ohio.
LexisNexis is a company that recognizes the upward trend in the economy, is ahead of the game, and has committed to hiring new reps and investing in them so they are poised to seize opportunities in 2010.

This week I had the opportunity to deliver training for the skilled outside sales pros at Connexion, an electrical equipment and supply distributor, and also from General Electric, one of their large partners/suppliers.

 
 
 
 
 
I am seeing signs that the economic environment is really picking up, and the smart companies are getting ahead of the wave by preparing to [...]

I just returned from the Minneapolis area, conducting training for some talented pros at Frontier Communications.