RSS Feed for Customer ServiceCategory: Customer Service

Great Customer Service…at Wendy’s »

I am fed up with, and still amazed by how the mainstream media thrives on presenting news through negative filters.
Yesterday, when the Dow had its second biggest day in HISTORY, an online summary at MSN.com said something to the effect of , "Stocks have massive record gains; get ready for an equally massive drop on [...]

What’s Happened to Customer Service? »

Here’s something that annoys me to no end: “service” personnel who act as if you have inconvenienced them by trying to give them your money.
For example, at a grocery store today, I placed a couple of items near the check-out scanner. The clerk, around 17-years old I’m guessing, was text messaging, apparently not caring about [...]