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Review of a Recorded Call: One Mistake Can Kill It »

For years in my printed publications and online newsletter one of the most popular features has been when I take calls I receive and point out the errors made. I guess it’s the same reason the early-season episodes of American Idol are so popular…people enjoy seeing others go through torture.
I like getting sales calls. In [...]

The Worst Telephone Sales Call I’ve Ever Received »

I love getting sales calls. The good ones I learn from. The bad ones, well, they become good material for my seminars, articles, and other training. And I record most of them. From time to time, I will post recordings of calls here.
Today I’m starting with the worst call I’ve ever received. I’ve played this [...]