Reality is usually better than anything I could make up. Here is a voice message received by one of my readers. (I bleeped out the sales rep’s phone number).
Perhaps this guy was tired, maybe having a bad day, and hopefully he doesn’t leave this type of message regularly.
Or maybe he does.
Take a listen.
Horrible Voice Message
What [...]

Today I’m talking about money. Both in my post below and right here.
The post below is also one of my contributions to a great sales book, “Top Dog Recession-Busting Sales Secrets.” It also contains the sales wisdom of 50 other leading experts. You get real-world street smart advice that is unconditionally guaranteed to help you sell [...]

Last week I took a few days for personal self-development, which I do several times per year. Although I make it a point every day to set aside time for learning, I find it essential to physically attend events for the total immersion and networking experience. I attended the Infusionsoft user’s conference, Infusioncon 2012, a [...]

Do you,
* drive a 1995 Taurus,
* live in a pop-up trailer at a campground,
* wear clothes purchased exclusively from thrift stores, and,
* eat only Ramen noodles?
Didn’t think so.
When you have a few extra fun bucks (or room on your credit card) do you run down to Wal-Mart and stock up on hand soap, toothbrushes, or [...]

At age 19, his application to Harvard Business School was rejected. He was devastated at the time.
However, exploring other options, he quickly regrouped and sent in a late application to Columbia, where two investment experts that he admired were teaching. He was accepted. There he learned the values and principles that guided his investing. [...]

Last month I met with a group of other speaking and training professionals, just as we have been meeting several times per year, for 14 years now. It’s a mastermind group (if you’re not familiar with this term, I suggest researching it and perhaps finding or starting one, as it will likely change your life, [...]

If you are reading this, I’m guessing that you will make it through the most depressing day of the year without doing anything drastic.
 
You see, January 18 is the most depressing day, according to Dr. Cliff Arnall, a British researcher from Cardiff University.
 
Dr. Arnall, who studies such things (and does that make HIM feel better [...]

Did you go through an annual review recently?
They can be very profitable.
Oh, I’m talking about YOU doing an annual review  of your customer and prospect database, and then doing reviews with your customers and prospects.
That’s right. The first place to mine for gold is in the treasure you now possess.
Most people begin a new year [...]

With any business, making mistakes with customers is inevitable. Every good customer service training program or expert will agree that the key to minimizing damage and maintaining customer goodwill is in the proactive steps the business takes to recover.
Here is an update to my situation, and some observations.
Todd Goldman, one of [...]

(NOTE: I had originally sent this out to my email sales tips newsletter subscribers earlier today. The response has been overwhelming. I’m posting it here so those of you that want to comment and even share your own stories can do so. Enjoy!)
I wouldn’t fault you if you don’t believe what you’re about to read. [...]