Archive for February, 2011

Are Your Follow-Up’s Accomplishments, Or Just Activities? »

Do you really know where you stand with the prospects in your follow-up files right now?
Come on, really now? I’m not trying to make you feel bad, but my experience is that many sales reps have no clue where they are in the sales process with a majority of the people they are following up [...]

Just Announced: The Only Telesales College Training Workshop of the Spring/Summer »

We’ve just finalized the details! Join me in Chicago, April 27-28 for the only public Telesales College training workshop planned for the Spring/Summer. There’s a $100 off Early Registration Incentive until 2/22. See complete info, brochure, etc. here http://businessbyphone.com/college.htm

The Demand Solutions Sales Pros »

 
 
 
 
 
 
 
 
  
 
 
I just returned from St. Louis, delivering a Smart Calling workshop for the sales pros at Demand Solutions, which provides supply chain management software to control inventory for companies of all types. Great group! It was a regular men’s locker room in there, 30 guys LOL
If your company or association would benefit from a Smart [...]

What Avoidance Behavior is Holding You Back? »

Picture the sales rep who spends two prime hours every day online, and reading trade journals, the Wall Street Journal, and more, "so he can be well-versed, just in case someone asks questions."
And the rep who feels obligated to assume ownership of all minuscule customer service situations–ones easily delegated–because she wants to be certain they’re [...]