Yesterday I was in Toronto delivering a Smart Calling workshop at the Sales Managers Meeting 2010 for Basics, an office supply, equipment and furniture buying group, whose members are independent dealers all across Canada. I always enjoy the people in Canada, and we had a great group.

I’m really jazzed about the major sporting events going on this weekend. I’ll be attending the start of the NCAA men’s baseball College World Series here in Omaha, and closely following the U.S. Open golf tournament however and whenever I can.
What’s that…there’s another major sporting event going on? Oh yeah, that World Cup soccer thing.
Calm [...]

I’m often asked what has changed the most about sales in the past 5-10-20 years. Well, of course technology has made many things in our lives easier, but also has made us busier, which does not necessarily mean more productive.
One of the toughest challenges you face right now is dealing with crazy-busy prospects. It’s tougher [...]

Here are the Account Executives at LexisNexis Matthew Bender I presented a workshop to on Thursday in Albany. These AE’s are more responsible for retaining and growing existing accounts, selling printed legal resource guides to law firms, corporations, and the government. Great to see so many familiar faces!

Here is the group of sales pros from LexisNexis-Matthew Bender I had the opportunity to present a Smart Calling workshop for today. These reps are primarily calling for new business, selling the printed legal resources for LexisNexis.

Most sales reps hate prospecting by phone. Part of the reason is that they believe some of the many myths that have been perpetuated over the years about “cold” calling.  Most of these are nonsense, and just plain wrong. Perhaps you’ve heard them:
Cold Call Myth: “It’s just a numbers game.”
Smart Calling™ Truth: It’s a quality [...]