Archive for February, 2010

Five Tips for Successful Cold (Smart) Calling »

I was interviewed on Phil Dobbie’s BTalk show on BNET Australia, sharing "Five Successful Tips for Cold Calling." Hear the 20-minute interview.
Of course I quickly pointed out that the call should not be cold, but Smart, as I shared material from my soon-to-be-released book,  Smart Calling™
Phil is a fun guy with a great sense of [...]

Attitude Tip from a Green Beret: “It’s only pain if you acknowledge it.” »

I have tremendous respect, admiration, and gratitude for our military personnel, both present, and veterans.
"60 Minutes" did a great piece on the Green Berets last Sunday, and if you have interest you can watch it at the CBS site.
In that piece, one of the Green Berets was accidentally shot [...]

Training to Help Sell Babies »

During the past 27+ years I’ve worked with companies selling lots of products and services, some very conventional such as software, office supplies, subscriptions of all types, and more. And then there are those products and services that you might not typically think about as being your typical sold-by-phone items: breast pumps, catheters, condoms, adult [...]