Let’s take a look at situations where fear can be paralyzing and potentially cause you to not perform to your potential. Of course I’ll relate what I have to say to sales, but my personal example is about golf.
Last weekend I played in a Member-Guest golf tournament at a friend’s club. We did pretty well, [...]

In life we all have personal policies, beliefs, guidelines, and values that drive our thoughts and actions. We might bend or rationalize those from time-to-time.
But then there are those iron-clad, set-in-stone rules that you just don’t compromise. And we have them in all of the various roles we play.
As a baseball and softball third base [...]

An entire special section in the Wall Street Journal focused on businesses cutting costs.
A USA Today article discussed how more people are opting for credit cards that just don’t give airline or other travel points, both those that can cut mortgage payments, or reduce their monthly interest expenses.
And as you likely have experienced, buyers everywhere [...]

First, let me say that the scum who run the bogus car warranty operation that you might have received a recorded sales message for probably deserve to be hung up by their, um privates. But here’s a guy that actually got so fed up he went a little wacko and now, is unfortunately paying the [...]

Just got back from Barrie, Ontario, Canada, just outside of Toronto. I presented telesales workshops to two great companies: Busch Systems, which sells recycle bins and other containers to businesses, municipalities, and other organizations. I also worked with the group from Busch’s sister company, All Source Security Containers, providing document destruction containers and shredding bins [...]

Do you use Linked in?
I’ve had an account for awhile, and admit that I don’t really use it other than to respond to people inviting me into their network. Oh, I know it can be a great way to make business connections, generate leads, and gather some intelligence, but with so many things competing for [...]

It was finally my turn in line at the Department of Motor Vehicles. I was hoping the simple transaction wouldn’t take too long. The computer had other ideas.
 
While a clerk, a manager, and a person who, I guess, is paid to simply observe such things and smirk tried to sort things out, I figured I’d entertain [...]

Like many others, I am both amused and annoyed by people who hold full-volume conversations on their cell phone in public, oblivious to everyone around them. Here’s an amusing piece in Wired .