Voice Mail from an Upset Customer (This made me laugh out loud!)
By admin on May 13, 2009 in Humor and Silly Stuff, Voice Mail
I laughed out loud when a reader sent this to me, and I still do each time I listen, and watch the animation that some creative person added. This customer is obviously upset, but has a surprise ending.
(Warning: if you are offended by profanity, DO NOT play this!)
See exactly what causes cold callers to fail before
they even have a chance of success, AND what you should
do instead. 

















1 Comment(s)
By Chris Adams on May 18, 2009 | Reply
This was pretty amusing but the guy only wanted someone to listen to him. He was frustrated because nobody would talk to him and he had apparently gotten a lot of voice mail.
From a sales learning perspective it seems like someone sold him a computer without understanding/communicating the skills that would be necessary to operate this tool in their business and provide the training to do so.
It seems like a few phone calls would calm this guy down. If the salesperson had done a better job matching the problem to the solution in the first place the value of the sale could have included training as well.