Here is the great group of attendees at the Telesales College seminar the past two days in Chicago. Lots of fun, lots of great ideas, lots of energy.

 
 
 
 
 
 
If you want to take your sales and career to the next level, join us in April at the Orange County, CA, or Boston programs. For more info, [...]

I get a fair number of request from people who want me to promote or endorse their product or book. Most I turn down. Every once and a while I see something I’m comfortable putting my name and reputation behind.
 
Today is one of those times. Drew Laughlin contacted me a few months ago asking if [...]

Telesales Success Inner Circle Platinum Member, and recent Telesales College attendee, Brad Jones, sent in an interesting article about responding to questions.
The gist of the article deals with tossing the question back to the the questioner to get clarification, especially if you have no idea what the person is asking about. The author uses an [...]

I finally gave in and bought the iPhone. Wow,  what a cool device! It’s so much more than a phone.
While in the Apple store, had an interesting sales  experience with one of the reps. While looking at  the wall of accessories to perhaps add to the sale,  I asked the rep, whom I had perceived [...]

By 6 a.m. I had finished my morning workout at Lifetime Fitness (a wonderful facility, with every machine and amenity imaginable, except a golf course). I like to get my exercise out of the way very early—that  way I neither feel the pain, nor remember it, which is great for motivation.
 
As usual, I stopped at their Lifetime Cafe, where for a mere [...]

As I’ve mentioned in my past couple of Tips and blog posts, it’s been quite a tornado of events for me over the past few weeks, but finally slowing down to a mild sprint.
Thanks again for the emails, cards, and calls. Again, it is humbling to realize how many people out [...]

The Wall Street Journal online edition posted a great article, along the lines of my posting below about asking direct and tough questions of doctors and other health care providers. See it at http://online.wsj.com/article/SB123612654272124081.html
Thanks to Mike Lammers, of IT company Tricension, a friend and fellow cook on the barbecue circuit for sending this along.

First, I can’t begin to express how overwhelmed I am with the thoughtfulness of you, my readers and customers, and I’ll put most of you in the category of "friends."
In response to my email and blog post below last week I had several hundred replies, many with your own story of how you have, or [...]

Last week in Las Vegas I presented a workshop to four groups at the Mobile Mini national sales meeting. You’ve certainly seen the Mobile Mini products…they are metal storage containers and trailer-like offices, usually at construction job sites, but there are other uses.
What is impressive about Mobile Mini is that although their product is simple, [...]