Archive for August, 2008

Group Photos From Recent Training Sessions »

As part of my blog, I’ll share some of the group photos from some of the training sessions I conduct around the world. Here are some recent groups of sales pros I had the opportunity to work with.
I was in New Providence, New Jersey and worked with reps who sell for Martindale-Hubbell/LexisNexis, selling to attorneys. [...]

Do You Use Meaningless Words? »

On the phone we have about 10 seconds or less to capture a listener’s attention, break their preoccupation with whatever they were doing when you called, and place them in a positive, receptive frame of mind to share information with you and listen with an open mind.
Therefore, you don’t want [...]